(20 Feb 2016, 3:26 pm)citaro5284 wrote Or the user follow the instructions:
You may need to replace your Pop Card if it is lost, stolen, Faulty, has been tampered with or is Damaged. This can be done at a Nexus TravelShop by completing an application form.
Section 5
http://www.nexus.org.uk/sites/default/fi...C_v2.1.pdf
Well actually, I got it back. I spoke to the nexus guy in Newcastle and he said that if it was taped back together and readable then it is still valid, so he contacted the guy from the metrocentre and he got it back off of the driver and sent it back on the 10, very helpful he was!