(04 Oct 2013, 12:58 pm)Chris wrote What are the loadings like these days on the X21? 3 year old Mercs, maybe stick in a bit of wi-fi and a nice shiny brand (maybe along the lines of Citylink or Tynedale Express - definately an improvement on recent efforts) with a bit of marketing....
I assume the fact that Arriva have also recently upped their game on the express Newcastle - Durham market may be in their thinking as well?
Am I missing something on this Arriva upping their game on the X2 ? As a regular user of it whilst the Prestege's may have mostly gone, the reliability is pretty poor, the buses aren't that clean and the customer service bit is sadly lacking still