(04 Mar 2016, 9:40 am)BusLoverMum wrote Our GP surgery.
How is it possible to make ordering a repeat prescription into such an ordeal every single month? Without fail, something goes wrong. I've been waiting for a week for this one and have run out of something completely, now.
Aye. The NHS have also managed to annoy me this morning.
Waited for an arranged telephone appointment to help sort something out on behalf of someone and received no telephone call. Rang back to see what the problem was only to be told that someone had attempted to contact me three times and left a voicemail. As of yet, I've received no notifications informing me of either missed calls or voicemails. As I was able to contact them using the number they had on file for me (as well as the fact I've received a telephone call since then in addition to various emails), I think it's unlikely to be a network issue so I'm completely in the dark as to what has happened. The only thing I can think of is that an incorrect number has been dialled at their end.
The whole experience, including the way I was spoken to over the phone, has left me thinking that this was somehow my fault. Luckily, the issue is nothing immediately serious or life-threatening. But it still annoys me that it's now been put off for another week and I have to make the time to be available for this call.