(08 Mar 2016, 11:39 am)GuyParkRoyal wrote Durham Bus Station have double booked stand B for departures on the same time slot. The 21 and X21 are both booked for 06:55 and as expected they both arrived on time yesterday so the X21 had to take up an alternative stand to ensure both services departed on time.
I'd suggest that some onus is on the operator here, rather than Durham Bus Station having double booked. It'd be difficult to specify that a particular run departs from a different stand, as it'd confuse customers.
Having said that, I can't see the logic in having two services follow each other between Durham and Chester, either.
(08 Mar 2016, 11:39 am)GuyParkRoyal wrote Durham Bus Station have double booked stand B for departures on the same time slot. The 21 and X21 are both booked for 06:55 and as expected they both arrived on time yesterday so the X21 had to take up an alternative stand to ensure both services departed on time.
I'd suggest that some onus is on the operator here, rather than Durham Bus Station having double booked. It'd be difficult to specify that a particular run departs from a different stand, as it'd confuse customers.
Having said that, I can't see the logic in having two services follow each other between Durham and Chester, either.