(13 Mar 2016, 5:56 pm)GX03 SVC wrote So from "Blyth put them on to keep the service to time" a few weeks ago, back to these comments......back to square one with you...
No "anti-Arriva" intended here, but my general thoughts as a bus user, which would apply to any company...
The excuse for Blyth's wrong allocations has seemingly been down to the company's operations team at Blyth making sure all services depart on time, leaving Blyth. This has been said for at least a year now, so can't be associated with any present roadworks. Is it not about time that the issues with timekeeping are addressed by the company's commercial team, adding extra resources or making route variations where required to make a realistic and achievable timetable, reducing the strain on the operations team at Blyth?
It's great that a bus can depart on time from Blyth, but that doesn't fix the issue for people waiting in Newcastle. Nor does it fix any sort of branding issues there are at present.
From a branding point of view; it wouldn't be as bad if all of the MAX buses were generically branded as 'Blyth - Newcastle' with no sub-branding, but sadly that's not the case.