(13 Mar 2016, 6:20 pm)Dan wrote If that actually happened, it may give Arriva's commercial team a kick up the backside in fixing the issue, though?
The problem with all of these changeovers is that their real time information systems will show a higher "on time %", which isn't a true reflection on what's going on out there in the field.
(13 Mar 2016, 6:24 pm)Adrian wrote But it's a commercial decision to slap route names, numbers and destinations all over the side of the bus. Why bother doing that, if you're going to operate in the current way that Blyth do? What about the customers that have perhaps decided to use the service, based on the service spec they've been offered? Not great when it turns into a free for all eh...
Timetables should be realistic and achievable. With my experience of the express services at Newcastle end, I'd beg to differ that this was the case. Covering it up from the Blyth end is just painting over the cracks.
My point referred to the 'Blyth just put it on what they feel like' posts. It is not their fault that timetables aren't achievable, they are just doing what they can to ensure services run on time.