(13 Apr 2016, 1:14 pm)James101 wrote Pretty poor to have nothing in place from day one. Surely there's minimum paperwork running a free unregistered service with a council minibus for a day or so until something more perminant can be arranged.
Seems they knew about it yesterday evening, too.
https://www.facebook.com/arrivanortheast...=1&theater
Nothing on the main website, though and nothing mentioned on twitter, since the facbook thing was linked to, yesterday evening, so nothing there for anyone checking the morning's travel news, today.
They are introducing their senior customer service bod on twitter and asking people for their questions. I'm dying to ask if she's the person who conveniently loses people's complaints.
Edit: looks serious
http://www.publicnow.com/view/5E270A6EA0...00-xxx2076