(13 Apr 2016, 1:09 pm)Dan wrote Same person manages the Facebook and Twitter page - just depends on who is on Social Media duties that day.

That's so odd. My role involves overseeing social customer care and I regularly read the GNE Twitter and Facebook posts and they are chalk and cheese.

Admittedly Facebook is used by older less tech savvy poorer education demos when viewed vs Twitter.

Maybe it's the characters or the emojis, but the tone is so much lighter and fresher. It's actually really good. Facebook however needs a lot of work and sometimes as a professional, I read and cringe