(19 Apr 2016, 12:43 pm)Dan wrote It does swing both ways and my previous post was not disputing the fact that Go North East's drivers may cause some issues. It clearly states which operator I believe causes the biggest issue. I don't know how Go North East can cause the same amount of issues in Durham Bus Station as Arriva, when they do not have as many services running from or through the bus station each hour?

According to Google Maps:

A - ANE X12 to Newcastle (2 buses/hr), GNE X22 to Metrocentre (1 bus/hr)
B - GNE 21 to Newcastle (4 buses/hr), GNE 50 to South Shields (2 buses/hr), GNE X21 to Newcastle (2 buses/hr), 
C - GNE 15 to Consett (2 buses/hr), GNE 16 to Stanley/Castleside (4 buses/hr), GNE 128 to Beamish (1 bus/hr).
D - ANE 6 to West Auckland/Cockfield (5 buses/hr).
E - ANE 46 to Crook/Tow Law (3 buses/hr), ANE 48 to New Brancepeth (3 buses/hr)
F - ANE 49/49A to Brandon (6 buses/hr)
G - GNE 204 to Littletown (1 bus/hr), GNE 208 to Peterlee (1 bus/hr), GNE 265 to Seaham (1 bus/hr)
H - ANE 56 to Bishop Auckland (2 buses/hr), ANE 57/57A to Kelloe/Hartlepool (2 buses/hr), ANE X12 to Middlesbrough (2 buses/hr) 
J - ANE 22 to Sunderland (2 buses/hr), ANE 24 to Hartlepool (2 buses/hr), ANE 43 to Esh Winning (4 buses/hr), 
K - ANE 7 to Darlington (4 buses/hr), GNE X21 to Bishop Auckland (2 buses/hr)
L - GNE 20/20A to South Shields (6 buses/hr)

This means that Arriva has 37 services per hour running from/through Durham Bus Station, while Go North East has ten fewer at 27 services per hour. Arriva drivers (some - not all) are renowned for dumping their buses on a stand when a changeover is due to take place, until the next driver arrives to take over that bus. Go North East can't be guilty of the same thing, as, unlike Arriva, they undertake no driver changeovers at Durham.

Have you got any evidence of Go North East drivers 'refusing' to use the allocated layover stands? I by no means visit Durham Bus Station regularly, but I've certainly seen drivers on services 20/20A using the allocated layover stands when a bus is already pulled onto Stand L.