(16 May 2016, 10:24 pm)BusLoverMum wrote Well, this one's supposed to be "last collection" 17:15 and it's not the first time it's already been collected at 3pm. When I'd seen it being done, previously, I assumed they would be back, but the "Tue" tag was already in the little slidey slot.
I don't use the one near our house for anything important, any more, because that does say the post will be collected any time before 9am (7am on a Saturday). In practice, that often means it gets emptied when the posties arrive to do their deliveries, around 10am, but i still don't like risking leaving mail in there, overnight.
I did wonder when you mentioned it was prior to the school run. I did think there must have been an after school club or something on.
Two hours early is complain't material!
Get a strongly worded email or tweet sent.