(29 Jul 2016, 8:55 pm)South Tyne Lad wrote Unfortunately Pheonix was originally just a taxi company, And so Taxi Attitudes come into the bus industry, Which doesn't work.
Pheonix like GCT got there drivers from other company's aswell as just retrained some of the Taxi Drivers, Though I admire how GCT Invested in New Vehicle's, Which are leased.
I have also seen the driver with Headphones in, And most look like they want to jump off cliffs. One of their Solo's is held together with Ducktape.
Just a Unprofessional, Unorganised operator which has been left to operate loads of Tendered Service's.
Yeah I think GCT are actually decent though a lot of people complain about them but I've never had problems with them before.
Some of the drivers with Phoenix are canny (especially the one who used to regularly do the 333) but the ones over the past few days have been miserable as anything.
As you and Tommy say the buses are in a right state too and I agree with Tommy the company has gone downhill from a year ago.