(24 Oct 2013, 6:50 pm)aureolin wrote I don't know about Arriva and Stagecoach's versions, as I've never used one, but the GNE Gold Standard only seems to apply when it suits. It has huge potential if proper time and resource was put into it. I don't disagree any of the points, with exception of the below.


I've previously asked for data on all X1 runs over a monthly period so that I can work out what % ran on time, and what ran within GNE's definition of 'on time'. Despite promising open reporting (which I believe my request was), I was told I couldn't have that information. I couldn't even have a percentage specific to that service.

Where is this data published? What is the sample?


How exactly? I've asked several times in the past via both Facebook and Twitter where a service is, due to it not turning up at the published time. I've simply been given an apology and asked if I have managed to travel yet. If I reply to that, I'm told there are no reports.


Rubbish - and lots of it. I've been on the first bus of the day on several Gold Standard services, and there's visible dirt. A quick sweep on a night isn't classed as cleaning in my book. I'd also suggest the regular cleaning through the day doesn't happen either, unless someone can prove to me otherwise?


I live equal distance from both an M1 and an X1 stop. I've never had a comprehensive guide with full timetable and route map delivered to my door. I did have a quick leaflet on the Connections 4, which was the first GNE publication to be posted to me, but I had to go and get a timetable myself.


Do they happen? I've never seen one for about a year.

OpenLine sessions was introduced by the ex MD Peter Huntley, but this new MD at GNE didn't want it no more