In regards to 'cleaning' I think GNE's idea of 'cleaning' is a quick bit sweep as I've seen day-old bus tickets on many bus services, old papers stuffed down the side etc. I've seen a man come on certain buses at various times of the day with a sweeping brush but only ever on the 20/X35/56, never ever seen someone do it on a 60/42/35.

95% journeys run on time. There's no evidence to support this, who's knows if this true or not? I find it hard to believe.

They never notify of services breaking down, not running or operating late. As you say you ask them on Facebook/Twitter they say 'No reports, have you traveled yet' 'No' 'Please contact us on email' and then an hour late 'I'm afraid the service broke down, apologies'

I've never known them hand out timetables to residents, know one I know has ever had one.

Open line sessions were axed, tbf they were just enthusiasts asking question about buses, fleet and allocations.