(11 Aug 2016, 1:04 pm)Andreos1 wrote GNER, NX and now VTEC have all reportedly struggled (or are struggling) on the route and have demonstrated cutting back in several key areas, such as call-centre staff, rewards programmes, complain about open access operators and bids etc. We now see VTEC wanting to cut back on front line staff.
Yet EC somehow managed to operate, make a healthy profit and hit performance targets...
It's like a poisoned chalice to the private sector.
Even though part of the franchise for the current private bidder was to introduce brand new rolling stock in vast amounts? That can't have helped financial matters much...!!!
![[Image: 0a85ed5b4e97324e338555472f222830.png]](https://public.railmiles.me/signatures/0a85ed5b4e97324e338555472f222830.png)