(13 Aug 2016, 10:07 pm)L469 YVK wrote Maybe the driver didn't have his or her fare stage programmed correctly (either human or technical error). Was it definitely the same stop? Only think I can think off is that GNE are putting a bit of a levy on top with it being a slightly quick service than the 1. Arriva used to do that with a now defunct well known express service (R.I.P) on the Coast Road with some of the fares from Whitley Bay / Preston Grange areas being more expensive than the usual regular stopping service.
Shortly after the x21 started to serve the cannon I caught it to chester-le-street and had always previously paid £4.70 return on the 21. I was charged £5.90 return. I contacted gne to check if this was correct afterwards and they said it was a mistake and should have been the same as the 21 fare. The next time I caught it about a week later I paid £4.70 return.