(14 Aug 2016, 7:58 pm)Malarkey wrote There operation of Bus Services is absolutely shambolic to say the very least, with my worst experience coming yesterday evening on the 18:41pm 37 from Doxford International to Washington Galleries with me now working at Parseq, I was the only passenger on the Bus alongside the Driver who had his teenage daughter in tow, more or less leaning into him virtually cuddling him as he drove along the route, often distracting his attention to what was in front of him on road by doing this along with showing him stuff on her phone, which to be honest is absolutely appalling as the driver did not once tell her to sit down or something, he was more than content to put his and his daughters life in danger, as well as mine. Furthermore they seem to have a lot of issues with the ticket machines not printing tickets on the Solos which they use, often taking the fare for the journey without providing the passenger with a ticket, doesn't even appear as though they put in a replacement role of paper into the machine either, something which in my mind says they are not logging whatever on the ticket machine correctly, very dodgy indeed as if this was Go North East for example they would issue you with a written paper ticket until a replacement machine was sourced if it had incurred a fault, but with GCT it appears they log f*** all when it comes to faults etc, any wonder they are in deep shit at the moment.
If a nexus inspector or them people who ask were your going were going were on could they have nexus ternamate that driver or cancel GCT operating any nexus secured services
On a positive note some of there drivers are nice and a pleasure to have a conversation with.
Also GCT has been better with spotters also as when GCT first gained the 37,73 contract a teenage woman put her finger up at me i never seen her since that.
Hopefully GCT can provide a better service in the nearby future