(01 Sep 2016, 10:03 pm)Ambassador wrote I'd guess people prefer Stagecoach because it's cheaper, has more connections in Newcastle (day tickets) more recognisable brand and service to people.
I can't see the gamble working but complaints about the Whickham/Lobely Hill section seem to have dropped considerably based on anecdotal Facebook views
GNE are actually cheaper surprisingly if you aren't after a day saver. In some cases a single fare in nearly £1 cheaper and a return is only £3.50 on the 1/11 to Newcastle. Week saver is slightly cheaper I think too.
The 11 is very reliable, which is also surprising considering how long the route is. Even at peak times it is normally spot on time.