(01 Nov 2013, 6:02 pm)Andreos1 wrote I'm on my phone, so it is a faff downloading documents from the internet, to then upload back on here.
Just googled 'vosa procedures for reporting pcv punctuality' and there are some interesting documents available to view.

For those wanting a direct download link (it's a massive document and you can't attach it as an attachment on here as a result), click here.