(30 Oct 2016, 2:19 pm)Andreos1 wrote You are more than welcome looking in to it. Couldn't tell you which purple Streetlite it was unfortunately.

I have no faith at all with GNE Customer Services - whether that applies to passing information on to other departments, or providing information. Too poor a service and response each and every time I have needed to ontact them (which could probably be counted on two hands).
The end result being, I rarely if ever contact them.

But how can you expect issues to be logged and fixed, if you do not contact the Customer Services team? 

citaro5284 and I are not members of this forum to read up on issues you and others have found on Go North East's buses - this should be reported through the appropriate channels, in order for it to be logged in the system correctly. This is why aureolin has stated several times in the past that this forum should not be used as a place to log faults.