(05 Nov 2016, 9:01 pm)Ambassador wrote You'd think but thus isnt a one off. It's all the time, not just tonight, From now to January the already massively unreliable 21 will be even more so unreliable.
Turn around buses at gateshead, direct passengers to specific F1 services
They need to increase the 21 pvr, invest more in passenger support, they cannot maintain a fictional 7 min frequency , on a counter more dirty unreliable B7s aren't acceptable to passengers
They've a near monopoly on Durham Rd and they act like it,
What monitoring have you undertaken to make a statement that the 21 is massively unreliable and a 7 minute headway cannot be maintained? Have you checked all of the bus departure times against the timetables over a number of days, or are you just talking about a few trips you have seen/used?
I know that GNE have put a lot of effort into improving the reliability of the service recently and whilst there will always be sometimes it doesn't run well for whatever reason, it is now very reliable.
I'll give you the point about the B7's though, they're awful