(03 Nov 2013, 9:54 am)citaro5284 wrote So, how is it the bus companies fault that he misplaced it and it is sitting somewhere unactivated. I do not complain to Barclays if I lose my debit card and it is my fault.
Also instead of just discussing GNE keycards on here.....what child fares do Arriva and Stagecoach operate to?
It's funny you should say that. I bank with NatWest and the time I lost my bank card, I gave them a quick call, and they gave me a code to allow me to withdraw some cash from my account. You know? The common sense approach.

Also I thought we were discussing both GNE Keycards and Nexus POP cards?
To be honest though, I find Arriva drivers show a lot more leniency than GNE drivers do. The latter appear to quick to follow the rules to the latter. Something you simply can't do in customer services. I have no experience of Stagecoach up here so I can't comment on them.