(20 Nov 2016, 6:59 pm)Andreos1 wrote I used C2C a number of times over the summer.
Whilst I didn't feel threatened at any point on my trips, I can see how and why some passengers may feel they could be in some circumstances.
Whilst there have been incidents on trains with staff on board, that extra body will provide that element of reassurance I am sure.
Re Sword of Honour. Is that specific to depots/offices or does it include the rolling stock operations too?
Really not sure about the coverage of the award - can't find any further detail online.
On a separate note, another article on their press section made me smile:
https://www.c2c-online.co.uk/about-us/la...assengers/
First trains in over a decade?! Bah! Try having 142s for 30 years!