(11 Feb 2017, 8:42 pm)Jimmi wrote Dare I add that I went into the Metrocentre one later in the day and got stuck behind a woman in the self service till queue and when a till became free, she didn't move and remained there until a member of staff shouted that there was now two tills open.
To be fair, the shop-assistant should have probably notified the woman standing in front of you that a till had become free. On quite few occasions, perhaps because of my impatience, I have went up to a till when it has been busy only to find it is non-operational. Perhaps the woman in front has experienced something similar in the past and now waits to be called instead of risking embarrassment?