(20 Feb 2017, 11:18 pm)Ambassador wrote Currently on 6060 and its an absolute disgrace this bus is in service. All but a handful of upstairs seats are covered in a grass style mud covering.
There are crisps everywhere, bottles of wine rolling up and down the aisle. It stinks of urine both up and downstairs.
Genuinely shocked. Told driver and was met with resignation 'I know'
Absolutely appalling, both from GNE and its passengers
If I were you, I would take some photos (if possible) and send them to Customer Services, so there can be an investigation as to why that Hybrid couldn't be swapped over with one which returned to the depot earlier this evening and cleaned.