(28 Mar 2017, 10:11 pm)Dan wrote If it takes a month to plan a roster I'd guess GNE need a better scheduling department...

The process in general - planning the routes, inputting them into various systems, scheduling them, ensuring shifts are legal, etc etc - would probably last this amount of time (if not more) industry-wide. Or at least this would be the case for larger operators. Not just Go North East.

Sent from my SM-G935F using Tapatalk
[/quote]

But when the fixture got confirmed earlier this month, could arrangements not have been put in place for all Newcastle services?

Not having this out with you Dan btw and have already said the same to Customer Services.

But on what could potentially be the busiest one to date, it's going to end up seeing vuses being packed and running stupidly late with services needing to be regulated and passengers affected. And if anyting kicks off in the afternoon, there'll be no recivery time heading back towards Newcastle as there'll be people needing to get to the match.