(09 Apr 2017, 12:19 pm)markydh wrote I have to say, customer service is one area where Stagecoach are streets ahead of the rest. A simple tweet can often lead to a pretty comprehensive response from a lead driver, depot manager, etc, often on the same day. If there does need to be more investigation, then they make this very clear and give you a time frame. They've also got the best app, but that's another conversation entirely!
I'd agree there. I've had similar experience on the few occasions that I've contacted Stagecoach NE.