(25 Apr 2017, 6:13 pm)Dan wrote Yes - more complex work relating to engines etc will be undertaken by Volvo instead of by Go North East's local engineering teams. Any warranty work is also likely to be undertaken on-site at Volvo, instead of a Go North East depot.I'm guessing this is what the "Customcare" vans fulfil?
Wrights typically undertake their warranty work at a Go North East depot - they have dedicated service engineers for the North East's Wrightbus vehicles.
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