(23 Jul 2017, 7:04 am)G-CPTN wrote Pertinent observation and quite right that GNE should respond to changing trends.
Hexham moved the bus station from its central location to make way for the development of new shops - which have failed to materialise, and the old bus station remains derelict as the remaining town centre shops continue their decline (not helped by the bus station no longer delivering customers into the town centre).
As a bus user, I recently travelled to Hexham for the first time since the opening of the new bus station. I was very impressed with the new bus station: gone are the days where buses had to reverse at the top of the horse-shoe, in order to get their bus back out of the station! The old bus station was hideously small and not by any means appropriate for the amount of buses that served it. Seating available inside the bus station and catering facilities within the bus station itself was a huge plus. I also found that the departure stands were great too.
I didn't find the walk into the town centre an issue. It was only an extra two minutes walk on what it was previously, and it was closer for me to walk down to the railway station.
The site of the old bus station appeared to be in use as a place for people to dump their cars!