(13 Aug 2017, 8:23 am)big mac wrote Just wondering what the reason was for this introduction? I am not complaining because living in Low Fell myself I have found the x21 observing the Cannon stop very handy indeed, but was curious as to why this stop was added, because normally changes aren't done for the customers benefit, there is an ulterior motive behind them!
I'd guess at providing a quicker link to Durham and Chester for Low Fell? Durham and to an extent Chester and surrounding areas are increasing as an employment centre so a quicker link is welcome.
The bus lane measures probably help during peak runs as opposed to sitting in traffic and to a lesser extent relieve pressure on the 21 and 1 whilst driving passengers off Arriva X12, particularly Newcastle bound.