(03 Sep 2017, 1:54 pm)Ambassador wrote The only bus I've ever seen get cleaned at a terminus whilst in service is the X66, even that only gets a cursory brush and excess litter picked up.

Whilst it's totally unreasonable to expect operators to have a perfect bus, there's no excuse for the state some if the 21s are in first thing on a morning out if Chester. The Omnidekkas are shabby enough without coke stains and rubbish strewn all over the place.

There's no excuse at all for buses to be sent out dirty from the previous day.

However, if operators and in this instance GNE, are that keen to promote their vehicles and increase passenger numbers (that may or may not have already reached their post-2006 service revision plateau), then they need to keep them tidy. 
It seems totally pointless to have refurbished the interiors (and raised our fares to pay for it), if they're going to be left in a state.

The new livery and subsequent conversation regarding the X9/10 was interesting to read when bearing this thread in mind.

How the operators ensure vehicles are cleaned is up to them to decide. I would suggest that ever increasing trend to increase layover time, gives the perfect opportunity for some sort of cleanse.
It needs to be effective and not hit the customer in the pocket, whatever the method.