(06 Sep 2017, 7:52 pm)Jimmi wrote When the Solo broke, the driver and Versa off the 470 came into Alnwick Bus Station a few minutes later, driver of the Versa got in the Solo, basically concluded it was broken and disappeared off in the Versa back to wherever he was hiding, this left the passengers intending to catch the 15 to either get a taxi or take a long trip back to Rothbury/Thropton via Morpeth to get home, judging by some of the reactions from the passengers when it became apparent that they weren't getting a 15 home, this is nothing out of the ordinary, quite worrying that the passengers were asking if there would be a bus for tomorrow. I honestly thought they could have used the Versa to at least cover that trip to Thropton then Rothbury as the 15 then dead back to Alnwick in time to do the next 470 trip but I dare bet the 15 didn't run for the remainder of the day. That Solo is awful even at the best of times.
It seems to be a trend with PCL that they just don't run advertised services. On Monday morning I went to Alnwick to photograph the first A1 service. However it did not arrive. I then found the bus parked up at the filling station next to the motorway
It's really disappointing and not good customer service. PCL need to get a proper maintenance routine in place. You just can't leave vehicles parked in laybys night after night.
Charles