I'd still rather have USB ports that charge your phone about 3% in a 45 minute journey than plugs where most of which haven't worked since they were a few months old. Pleased that something looks to be FINALLY getting done for us passengers on the 7 as it's got to be about a year since I've last been able to charge my phone on a Sapphire 7 branded bus and its not just me who were fed up with this, there is regularly complaints from people (including myself) on their Facebook page about this issue.
I would still rather have plugs but they have proven to be too unreliable at Arriva at least.
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Arriva North East: Latest News & Discussion - October 2017
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