The max variants may be a full size single decker but they are not heavy duty and are not suited to demanding routes. Drivers say that the 5 examples on the X1 feel like they are worn out and won't last. One particular driver said that they have a spacious cab but that it was the only positive thing he could say about them. 1592 in particular has had many complaints from passengers that the gearbox was too jerky which is why voirh have been out to it multiple times. 1594 performed a day on frequenta 2 service a couple months back and now that one is rattling much more compared to the other 4. I can also remember 1 day in the summer there was only 1 streetlite on the x1 due to the other 4 being off road which led to 2 pulsars, 1 solo and 1 Scania being on the x1. The engineers have also said that they are less reliable than the Dennis darts were when they were at the end of their life. Also 1593 and 1594 have both had to have new exhaust systems fitted costing arriva around £20,000 per vehicle which should have been covered under Wright warranty however Wright claimed the warranty was void due to arriva using the wrong coolant. There has been rumours that Darlington may not be reviving the new streetlites now due to a confusion with the price of the vehicles as the only reason these vehicles were ordered is because they were cheap and apparently Wright had come back to arriva with a new price that arriva was not prepared to pay.

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