(12 Nov 2017, 10:22 pm)BusLoverMum wrote Yes, the same point hit me. Buses from Durham to Sunderland spring to mind, here. Pretty much every day i catch the Arriva 22, at Durham, someone catches it wanting Sunderland. Because the destination says Sunderland and the timetable is headlined with Sunderland, so people who don't catch many buses think that's the bus they need. They're generally alarmed when they hear it takes 90 minutes (or so, now). Even most of the drivers will signpost them to the 20/20A - a bus that runs ever 10 minutes to South Shields. No one who doesn't know their routes notices that it would get them into the centre of Sunderland in under an hour.

On a similar note, few buses in Durham are just local buses, as Durham is so small. Consequently, there's often someone looking confused, waning a bus to Gilesgate or Dragonville and not knowing what to catch. There are 2 papr maps (out of date, mind) and the interactive screen at the entrance of the bus station which help to work our what you need, but a lot of people find these confusing and walk up and down the bus station reading timetables - missing out the 64 in the process!

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Actuall,y on the X21, a via point saying no, we don't stop on Blackett street and this bus has never stopped on Blackett Street so just bog off now and take your attitude with you. While you're here, if you want Chowdene, then get the 21 and save yourself the embarrassment, eh?

Though all of that was usurped by a couple who sat upstairs on the X70, yesterday, got as far as Sunniside, the turned round and asked us if the bus stopped at Team Valley.