(04 Jan 2018, 7:27 pm)Pulsar wrote I was reading recently on a Facebook post that Go North East have discontinued their Newcastle - Metrocentre day and week tickets following low sales. Firstly I think this is a very poor excuse to discontinue a ticket but it has got me thinking about a wider issue at Go North East.
Up until sometime last year all tickets (route and area savers) could be easily viewed on the website and bought on the app. Now the only tickets of this type still able to look up on the website and buy on the app are the North Tyne Saver and Sunderland Saver, both of these being sold in areas with competition. Other tickets such as The Angel Saver, Washington Saver etc are now only able to be bought from the driver and I have searched the website and found no evidence that these tickets are on sale. It is therefore possible that a passenger is buying a more expensive ticket than they need for their journey. Could this lack of information be the reason for the low sales mentioned above? and if so could a drop in sales see more of these better value tickets discontinued?
The Washington Day Saver hasn't been listed on the website for months and months now, and I can't see any details of it being promoted anywhere. It is of course still available to purchase from the driver. Given we're in the digital age, you have to wonder why this information isn't readily available online? I do hope it is just an oversight.
In a Facebook post, Laura Pidcock MP had noted a number of her constituents had contacted her regarding the withdrawal of Consett Day Saver from the 2nd January. There are no details of how long that notice had been on tickets though.