(21 Jan 2018, 12:16 am)BusLoverMum wrote It might see easy to differentiate but you can use the Durham District ticket on the x12 into Newcastle, so not all that obvious, after all.
But yes, the options are many and not all drivers are conversant, which is why I often still buy a £5 child day ticket for bigun rather than the £4.50 young person's Durham District because some drivers will argue the toss about the validity of the latter for a 14 year old without student id. Darlo ones seem to be the problem as all the Belmont ones are fine with it and even suggest it when I ask for the child ticket.
If I'm travelling on a Darlo service, the 50p difference isn't worth the hassle.
Hence why I made the point that if I wasn't too sure what it included, I'd check on the map (or ask the driver...)
(21 Jan 2018, 10:21 am)Andreos1 wrote Where do you draw the line? I want options that aren't available and operators withdraw options that are available.
I understand ot is impossible to meet the demands and needs of all passengers.
I understand it is perceived to be confusing when a number of options are presented.
I see that it iss perceived as flawed, greedy and perhaps yet another example of operators showing a lack of understanding of passenger needs, when ticket options are reduced.
I'd say this is probably what has led to Arriva having a vast amount of options available, which in my opinion is the best way to go about it, as long as drivers are adequately knowledgeable about the tickets they may be selling on their route. There is absolutely no cost to Arriva to have a low-selling ticket on their system, and if it is very good value for money, they could even spot that and try to promote it more. Don't then withdraw the ticket because it isn't sold that often. As we've seen with the Consett example, all it does is create bad press for the company (which, incidentally, could cost them money)