(31 Mar 2018, 12:36 pm)Ex-conductor wrote This isn't the first time this bus has been reported missing on this website. The M1 was introduced to fill a gap when Arriva's X14 was cut from hourly, therby maintaining a link from Morpeth to the Upper Coquet Valley on service 16, so when it is missing, that connection is lost. When Spirit Buses had the 16 route, it depended very much on inward connections, but it seems tht this isn't a priority for PCL.
Additionally the compay's website hasn't been updated for some time. The A1 service hasn't appeared, neither has the update to services S1 and S2. The 808 is still shown, despite PCL having abandoned it and Phoenix Coaches taking over. When clicking on the 808 on PCL's website, it links to their former timetable via Nexus, even though it isn't shown on the Nexus website any more, and isn't quite accurate.
For a company which has expanded rapidly throughout Northumberland lately, this is nothing short of a shambles. I can't see them surviving unless they sharpen up their practices.
I wonder if the Sunday runs on service M1 will survive, once Arriva introduces its 2-hourly service to Rothbury and Thropton on Sundays.
Well I hope they are reliable in 1 hours time on the 470 as I need that to ALNWICK.