(28 Apr 2018, 9:38 am)Andreos1 wrote I'd imagine the costs to run and administer the scheme, far exceeds the return too.

I mean the passes are a centralized system that's run out of the government at pure loss.. there's payouts for the passes to the operators without any direct funding from the holders. I don't see how this can be an issue if, in exchange, it makes the system more efficient. I'm sure lots of people using the dartford crossing don't have internet access, and I'm therefore certain you can phone in to resolve the issue. This would only be metaphorically applied between start of play to 9:30am.