(01 May 2018, 1:12 pm)Jamie M wrote So this is a service which involves being thrown in the back of a van that doesn't belong to the operator, and doesn't match legal requirements?
....Okay then....
I ain't particularly sure on what the rules are for using vans on service work but it must be acceptable to some degree as other operators use stuff like Transit's on service work, especially in rural areas. That said, I think some of their contracted services do specify that low floor buses should be used.