(04 Jul 2018, 7:04 pm)Jamie M wrote Was working fine for me, seems to be random who gets cut off and who doesn't.

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All apps have glitches which have not been ironed out when the app was originally launched, this sort of thing I would report to GNE as they can forward this on to whoever created for any issues to be rectified hopefully.

I currently work in customer services for DPD and we have ongoing issue at the minute where if a customer selects for there parcel to be delivered to a pick up store e.g. Currys PC World, Halfords, Sainsbury's etc close by, say within a mile, the app once they make the request then defaults while processing to a pick up store which is the furthest away for the customer, it's a right pain in the arse at the moment as nobody knows what is causing the issue which has been ongoing for a month and a half now.

The only way in customer services we can rectify this is by getting the depot to reconsign the parcel onto a new parcel number and relabel it to go to there home address, which isn't really ideal for most customers who are not home all day.