(03 Dec 2013, 11:40 am)gtomlinson wrote I'm not even going to bother writing in as it's a corporate one and they'll give me a useless free ticket and an empty apology. Have to say its rare as CLS drivers are normally spot on.
It worked fine on the X21 so obviously a defective reader
Ask them to run a card report print out for you next time. It shows valid tickets even if the reader doesn't recognise them.
Every driver I've asked has done that for me and taken it as proof. The one that didn't know how just threw his toys out the pram and told me to sit down.