(08 Dec 2013, 4:33 pm)Greg in Weardale wrote Awaiting 1600 X71 Consett to Newcastle. Bus 4905 displaying X71 Newcastle pulls in on time at 1555, but parks at top stand for incoming passengers to alight. Driver seems to disappear in an OmniCity. No-one appears til 1613, then driver gets on, phaffs about then backs out and looks as if he's going to drive away without pulling onto correct stand until passengers, luckily standing outside, wave, then departs 1617. In the meantime have rung GNE Customer services to see if bus is running, only to speak to someone in Aberdeen!!! who knows nothing. The 17 min late departure means the person I drove to Consett for the bus will now be an hour late home due to missed connection. What a wonderful service both from this driver and the Customer Services.
And no, he didn't make any attempt to make up time, still 15+ late at Gateshead.