It was all a huge joke. I landed back from NYC yesterday into Newcastle via Heathrow. Monument had someone downstairs telling us to go upstairs. I asked where the replacement was going from, I was referred to a colleague upstairs who was not even there.

I managed to find the replacement on Market Street. Get to Brockley Whins and the Metro just pulls out as our replacement gets in. No one on the platforms. Newcastle-bound platform showing 'South Hilton' on the departures board. Train comes in - we all get told to get off and get on on the opposite platform.

Absolute shambles last night. Not GNE's fault but Nexus were appalling. 

(14 Apr 2019, 12:06 am)Jamie M wrote Ticket machine showed C or D.
Message clarified afterwards though.

Huge mix up was between hebburn and jarrow. Metro was running to hebburn, nexus people saying turn around at hebburn, and we were running to schedule. Somebody somewhere got confused haha.