(13 Dec 2013, 10:33 am)andreos1 wrote What has the design got to do with Nexus?
They only manage a facility owned by the council and intu (previously Capital).
The likes of Marlbrough Crescent and Worswick St, were owned by the operators who made the commercial decision to run into Eldon Square (or have services run through the town like the 27, 53 etc do currently).
www.cda-group.co.uk/projects/transportation/eldon-square-bus-station/ are the people who designed it and Newcastle City Council are the ones who approved it (as well as the road/traffic system around it).
Same with the Galleries bus station. Crap design, but you can't blame GNE - they only manage it.