(07 May 2019, 6:22 pm)L469 YVK wrote What are Arriva playing at? Posting changes for the Rhyl area on the North East Twitter / Facebook pages yet they haven't even bothered to release the North East changes happening unlike GNE who released their changes back in April. Complete and utter contempt for passengers and I sincerely hope whoever gets their hands on Arriva (whether it's bought as one or sold in parts) can somehow turn it around.

Gone right downhill over the past 3 or so years.

The issue lies centrally. The local operating companies have had their website and core social media access removed and as a result, all Comms have to go via Central teams - hence the balls up today.

The local teams are literally having their hands tied behind their backs and still expected to deliver, at the same time, a vast proportion have been made redundant and a number of roles in local head office are vacant.