(14 Dec 2013, 4:54 pm)Michael wrote If there leaving early how do they expect to make money?
No the wonder the 230 was changed.
I contacted Pygall's numerous times about the early departures (especially the 17:15 one from Sunderland on the 230) and I said exactly the same as you - how it was (at the time) a relatively new service and therefore reliability and punctuation needed to be an utmost priority.