(15 Dec 2013, 1:50 pm)andreos1 wrote Arriva have had at least two out of hours updates (presumably from the depot) since the official arriva person logged off at 17:03 on Friday night.
The incident last night will have affected Gateshead, Washington, Chester, Deptford and Winlaton.
Yet, not one person in those depot's have the ability to notify passengers of delays, diversions etc.
That then led to the discussions on the fb page last night, potentially causing offence to the lad and his family.
Seriously, how hard can it be for something like this to be implemented?
It won't be the first road closure beyond office hours and it won't be the last.
Edit: story of said collision www.bbc.co.uk/news/uk-england-tyne-25391373
Exactly, the Arriva service updates from the depots are very good idea. GNE should take notice of that and implement it. Night/Evening is the time when you want these updates, services aren't frequent often hourly or last buses around 8pm and that really is the time when you'd appreciate having information of diversions/delays, alone waiting for a bus on night isn't exactly nice. I think passengers would appreciate it.