(15 Sep 2019, 4:42 pm)Adrian wrote
Doesn't surprise me. I've yet to find a really good app yet. Most of the time I just don't trust them, as they don't fill me with confidence.
Out of the two I really use:
I've been reporting bugs in Arriva's app for over 18 months now, to no avail. Issues with phantom buses being shown as 'tracked', when they've yet to start that trip.
I've also reported data issues with GNE's app several times, also to no avail. Issues with incorrect service numbers showing, e.g. '40BD' in Durham, and also issues that the time until the bus arrives differs from Google Maps. The latter is correct, whereas the app commonly jumps from say 8 minutes to 'due'
In my experience, the most accurate way to track the bus is actually with Google Maps! Sure, it doesn't work all the time, but it's more reliable than the GNE app for sure!
The Arriva one I do actually quite like, it works for the most part except from the occasional service that doesn't show up