(15 Sep 2019, 4:42 pm)Adrian wrote

Doesn't surprise me. I've yet to find a really good app yet. Most of the time I just don't trust them, as they don't fill me with confidence.

Out of the two I really use:

I've been reporting bugs in Arriva's app for over 18 months now, to no avail. Issues with phantom buses being shown as 'tracked', when they've yet to start that trip.

I've also reported data issues with GNE's app several times, also to no avail. Issues with incorrect service numbers showing, e.g. '40BD' in Durham, and also issues that the time until the bus arrives differs from Google Maps. The latter is correct, whereas the app commonly jumps from say 8 minutes to 'due'

The service number issue will never be resolved in the current app - '40BD' is the service number internally, with the 'D' suffix standing for Durham.

Interesting that Go North West's app has a higher rating than the rest of the Group who use that app (EY excluded).

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