(21 Nov 2019, 9:25 pm)Storx wrote To be fair, it's more with regulating buses and keeping them on time rather than buses being broken down. At least it is at Blyth and Haymarket anyway. Imagine it's the same in Darlington, Durham and Middlesbrough. Personally I'd rather have a bus on time rather than the correct allocation as I know most other people would.
GNE get around it by usually terminating buses short either at the Metro Centre and/or Gateshead which imo is worse from a passenger perspective.
It may look worse, but in reality GNE have so many buses between Newcastle and Gateshead that changing buses to go the extra few stops doesn't take that much time.
I know for Arriva in Durham, it's often not possible to terminate a bus early as most of them come from completely different directions, often sharing only 1 or two stops at most, certainly not an entire interchange. Whereas with GNE, pretty much all southbound services from Newcastle go via Gateshead, with Westbound services going via Metrocentre, so it's relatively easy to change.
I know when the X21 was terminated early at Gateshead, I was able to just catch the X1 to Gateshead and connect with the X21. Granted I have my monthly pass so if you were paying individually for a ticket it may have been more difficult, but even with the very short notice given by GNE over Twitter, it was possible.